Effective November 8, 2026.
OrcheSphere is a Platformz-managed service for coordinating people, AI agents, connections and workflows. These terms apply to use of OrcheSphere. A separately signed agreement or accepted order governs the services, fees and commitments it expressly covers. If you do not agree to the applicable terms, do not use the service.
Accounts and company authority
You must be authorized to act for the company whose workspace or systems you access. If you accept these terms for an organization, you represent that you have authority to do so. Keep your account information accurate, protect your sign-in methods and report suspected unauthorized access promptly.
An account identifies a person; company membership and assigned permissions determine access. Company administrators are responsible for assigning and reviewing roles, connections and permitted actions. A user must not use another company’s credentials or request work outside their authority.
The platform and your Control Tower
OrcheSphere provides shared orchestration capabilities. A company’s Control Tower is its dedicated workspace for requesting work, reviewing results and managing its authorized systems. Features, data feeds and actions depend on the implementation and verified connections available to that workspace. A directory listing does not establish that a provider is connected or that every operation is supported.
Permission to use the software
While your subscription or other access entitlement is active and you comply with these terms, Platformz grants you a limited, non-exclusive, non-transferable right to use the hosted service for your authorized business purposes. Your business retains its rights in its data and content. Platformz and its licensors retain their rights in the platform, reusable software, branding and documentation.
Do not bypass access controls, impersonate another user, introduce malicious code, interfere with the service, extract another company’s information, or use connected services in violation of applicable law or their provider terms.
Connections, browser sessions and authorization
Connect only accounts you are authorized to manage. Provider consent, application credentials or an approved interactive browser session may be needed. OrcheSphere may retain encrypted credentials or session material to perform authorized work, as described in the privacy notice.
A connection can expire, be revoked, require MFA, encounter a provider outage or stop supporting an operation. Persistent infrastructure does not guarantee permanent sign-in or uninterrupted work. When a provider requires renewed verification, affected work may pause until an authorized person completes it. The service does not grant permission to bypass a provider’s security controls.
AI and automated work
Your instructions, assigned permissions and configured approvals define the work that may be performed. Review task scope and sensitive actions carefully. AI-generated plans and findings can contain errors; verify results before relying on them for financial, legal, tax, safety or other consequential decisions.
ChatGPT and other clients are interfaces to the service and have their own terms and privacy practices. A job record may persist after a conversation ends. Completion depends on the available workers, connections, permissions and provider responses. Do not submit secrets in chat when a protected credential-entry method is provided.
Fees and subscriptions
Your selected checkout, accepted order or signed agreement identifies the subscription, connection fees, usage charges, applicable tax, renewal and cancellation terms. Do not authorize a purchase unless you have authority to do so. Cancelling a connection, revoking provider access or deleting a client configuration does not by itself cancel a subscription.
Use the billing portal for available subscription controls or contact support for assistance. Additional professional services, provider charges and custom development are included only where your order or agreement says so.
Privacy, ownership and support
The OrcheSphere privacy notice describes how account, workspace, connection and execution information is handled. You are responsible for having the rights and permissions needed to submit business data and instruct its processing. Use client support for private company requests, or contact [email protected] if you cannot sign in.
Suspension, cancellation and retained records
Access may be restricted when a company removes a user, a provider revokes a grant, a security incident requires action, the service is misused, or an applicable agreement permits it. Request export or deletion through your authorized administrator or support. Some records may need to be retained for security, accounting, legal obligations or an unresolved dispute; disconnecting a provider is not the same as deleting retained records.
Availability, assurance and updates
Service commitments are those expressly provided in your order or signed agreement. The service depends on third-party infrastructure and providers and can experience interruptions. Read the Security & trust page for the current controls and independent-assurance status. An infrastructure provider’s certification is not a certification of OrcheSphere.
These terms may change as the service develops. Material changes will be identified through an updated effective date and an appropriate notice. Contact [email protected] about these terms or your account.